We are delighted to welcome you back to The Gaiety and hope you have a great time when you visit.
See it safely: The Gaiety is a ‘see it safely’ venue, committed to keeping everyone safe as we emerge from the pandemic. Please read the following notes but please contact us if you need any further information: 01292 288235 and firstname.lastname@example.org
Please be double vaccinated: help keep you and others safe by only coming to The Gaiety if you’ve had both shots of the Covid-19 vaccine. We won’t ask you for a ‘vaccine passport’ or a test certificate, but please act responsibly.
Please do not attend with symptoms: if you, or anyone you have been close to for the last 14 days, have Covid symptoms, or if you consider one of your party to be extremely clinically vulnerable, please don’t come (ask for a refund).
You must wear a face covering: throughout the performance and when moving about the building. It’s the law!
Hand sanitiser: is widely available –
please use it
Ventilation: The auditorium is fitted with a modern ventilation system which will be on its highest setting – this might make it cooler than usual (sorry!)
Ticketing: Please buy your ticket in advance. We will email tickets to you (please check your junk mail) and you can show them on a smartphone. Please only ask for printed tickets if you have no other option.
Seating: You should be able to take your seat from 45 minutes before the performance starts. Please limit the times you leave your seat and try to maintain distance between you and others when you can (always wearing your mask).
Stairs (no lifts!): If you need help to get in and out – please ask. There are no lifts to the circle (first and second floor) or balcony (third floor) so please book the stalls (ground floor) if anyone in your party can’t manage stairs.
Accessibility: Ask about our BSL-signed and audio described performances. There is a loop system in the auditorium, please ask our duty managers when you arrive at the theatre.
Refunds: Until the pandemic is completely over, we are offering ‘no quibble’ refunds. So if you decide in advance not come to a performance for any reason – just get in touch for your refund.
Cash: Please use contactless payment if you can – but we do still accept cash.
Drinks: The downstairs Stage Door bar will be open before the show and at the interval. You can order interval drinks in advance at the theatre and by messaging the Stage Door through their Facebook page.
Thank you for playing your part, and we look forward to seeing very soon for a great night out!