Terms & Conditions

These website terms and conditions apply to your use of thegaiety.co.uk and the pages within it (the “Website”). Please read these terms and conditions carefully. By using the Website you are showing that you agree to these terms and conditions. If you do not agree to these terms and conditions, please do not use the Website.

The Website is owned by Ayr Gaiety Partnership – Scottish Charitable Incorporated Organisation SCO41464  (referred to as “we” or “us”) and these terms and conditions are issued by Ayr Gaiety Partnership.

  • All information on the Website is provided in good faith and for general information purposes only. Whilst we will use reasonable efforts to ensure that the information on the Website is accurate, the Website is published on an “as is” basis.
  • We make no warranties of any kind. As far as allowed by law, we exclude any implied warranties or conditions that the Website will be of satisfactory quality, fit for a particular purpose, compatible with other products or services, non-infringing, complete, accurate or secure.
  • As far as allowed by law, we and our associated companies will not be responsible for any losses you incur as a result of using the Website, using any websites linked to the Website or relying on any of the information published on the Website or any websites linked to it, including without limitation loss of goodwill, loss of profits, loss of data and losses which arise directly or indirectly from our acts or omissions.
  • We and our associated companies will not be responsible for any losses you incur as a result of changes made to the Website by unauthorised third parties.
  • We give no warranties that access to the Website will be uninterrupted or error-free or that the Website or the server hosting it are free from viruses. We and our associated companies will not be responsible for any losses you incur as a result of any virus infecting your computer by reason of your use of, access to or downloading of any material from the Website.
  • If any of these terms and conditions are found to be illegal, invalid or unenforceable in any country or state and you access the Website from that country or state, the illegal, invalid or unenforceable term will not apply to you. The remaining terms and conditions, however, will remain in full force and effect.
  • Nothing in these terms and conditions shall exclude or limit our liability for death or personal injury caused by our negligence or the negligence or our employees, agents or sub-contractors or for fraud.
  • Nothing in these Terms and Conditions shall affect your statutory rights as a consumer.
  • We must be provided with contact details when you book in order to contact you should any performance details change.
  • For safety, all patrons attending a show must purchase a ticket including infants and children.
  • Prices may change from those published.
  • If you have special access requirements please advise when booking.
  • We reserve the right to refuse admission.
  • We reserve the right to alter or amend the programme of performances, classes and events as necessary as a result of unforeseen circumstances.
  • Latecomers may be admitted to events/performances if/when there is a suitable break
  • As part of our commitment to making theatre accessible, we offer a range of concessions for seniors, registered disabled and their companions, students, children, families and those on benefits. If you are entitled to a concession, proof of eligibility will be required when collecting your tickets.
  • £2 transaction fee is applied to online ticket sales.This covers all administration costs associated for handling including credit card processing fees.
  • All tickets are subject to a £3 restoration levy.
  • All credit and debit card payments are processed through a secure payment site provided by Worldpay. At no time does Ayr Gaiety Partnership store credit card data.
  • In the event that you are unable to attend your chosen performance, we will offer a credit to your Gaiety customer account for the value of your tickets. Please see Ticket Terms & Conditions for details of our full refund policy, including show cancellation and postponement.
  • The material on the Website is protected by copyright and the copyright, trade marks and all other intellectual property rights in all material on this Website is owned by and shall at all times remain our property or the property of our licensors, as appropriate.
  • You may reproduce, print or download material from the Website for your own personal use provided that:
    You do not alter the material;
    2.  You do not separate graphics from accompanying text; and
    3.  Ayr Gaiety Partnership copyright notices appear in all copies.
  • Any use of material from the Website other than in accordance with 1, 2 & 3 above is strictly prohibited. In particular, you may not reproduce, print or download material from the Website for commercial purposes or publish, display, distribute or broadcast such.

This website provides contact details of third parties and links to other websites or resources. Ayr Gaiety Partnership does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources unless otherwise stated on this website.


We use a mixture of essential and non-essential cookies as part of the booking process in order to ensure you have the best possible experience.

Essential cookies
In order to keep track of your order it is essential that we store a “session cookie” on your computer. This cookie will last for 24 hours.

Non-essential cookies

  • We use a few non-essential cookies to customise your booking experience and help make it easier and more enjoyable for you. These extra cookies are used to store thinks like your login details so you will be automatically logged in each time you visit our site.
  • We may also install cookies to monitor the success of online marketing activity for this website.
  • Before storing any of these cookies for the first time, we will alert you and ask your permission before proceeding. If you do not wish to store these cookies you will not be able to use that particular feature, but the rest of the site will continue to work correctly.

Ayr Gaiety Partnership reserves the right to change these terms and conditions. Any changes will be posted on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.


These Terms and Conditions shall be governed by and construed in accordance with the law of Scotland and you hereby submit to the exclusive jurisdiction of the Scottish courts.


Visiting company imagery and photographs are reproduced with permission. All photographs associated with our own individual projects and productions are commissioned by the Ayr Gaiety Partnership and therefore reproduced with permission.


You assume full responsibility for the protection of your computer system including computer hardware, software and stored data including that of third parties who may access your computer system. By logging on you will assume the responsibility of ensuring that data downloaded or otherwise received from this website are free from viruses or other items of a destructive nature. Any damage to your computer, software or data by any virus which might be transmitted or activated via our site will be your own responsibility.

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